Lid is fantastic! In the long haul, this polycarbonate lid will hold up much better than the standard acrylic lids..
The crew worked with me to get all my specific needs. I only wish I had been even more specific with my needs! I had to customize my brand new lid, but spoke with Tyler prior to any modifications. The only "bad" thing was the lead time needed to finalize the initial design and the production time. I think all said and done it was about 12 weeks from start to delivery.
Started with a Red Sea screen top on my new 5’ tank while I awaited delivery from top lids. Couldn’t wait to get rid of the sagging Red sea. The top lid screen is absolutely perfect in fit, construction, features etc. only issue was my stupidity in only getting 1 feeding door. Highly recommend
To start let me say that I wish I bought customs lids seven years ago when I started in the hobby and I'm writing this a few day since the lids were place on the tank. With that said, lids are the most overlooked piece of equipment in the hobby until you have loss of life. Personally I had a few recently which were unacceptable.
I reached out to the crew at Top Lids on more than one occasion and they always were professional and patient. When I finally started the process I was told that it would be an 8 to 10 week process and that measurements will make of break the project. We came in right on time and I found the process quick easy and efficient. The use of direct link to videos from emails were quite brilliant and made for no mistakes in the process.
Something to consider when working with any customer is the "customer service". Every call and every text I sent along the way were replied to within a day or two and usually from the owner of the company. It felt more like working with a friend than just a company but, always professional. It was quite nice to hear, "Hello Joseph, what's up" with every call.
My lids were at my front door when I read the email that had the tracking number. I rushed to the door to do the videos. Opened and unpacked the lids, took pictures, placed them on the tank and took more pictures. Extremely pleased with each one I opened (Marineland 180 - 3 panels). These lids are beautiful pieces of art with all the functionality a reef keepers needs.
To put a pin on how these guys work, Tyler called my personally to see how I like the lids just to close the circle. That is the type and customer service we all wish for when doing business. I have nothing but high praise for my Top Lids and my experience working with them has been nothing less the great. I will be covering my other two tanks when I can (possibly three i the wife let one more through the door).
Cost is a factor and why i reached put a few times prior. These are custom lids and are not inexpensive but, worth every penny spent. I cannot wait to get a few new wrasses in the tank.
10/10, could not be happier with the final product. The staff was extremely helpful and knowledgeable throughout the entire process from buying, to designing, to final edits and shipment. They walked me through the entire way, start to finish. They have endless options to add and make a unique lid that is personalized to you.
Received lid in great shape. I was totally happy that all of my measurements were on point! I didn’t have to adjust light brackets as expected. That made me very happy! The fit is right on point and looks amazing. Thank you Tyler and Top Lid team! I’m sure my referral will be just as pleased.
