We want to share a bit about our order process with you before you order so that you can be educated on the steps of the process of getting you your perfect fitting Top Lid.
There are 2 types of Top Lid orders, Professional Lids and Luxury Lids. A detailed summary of each type are below...
Professional Lids:
Benefits
- Shorter Lead Time: because Standard + Professional Lids don't require a design approval, we create and ship sooner, saving you time in protecting your tank
- No Measuring: we have tank measurements so you don't need to
- No Approval: since we have the tank measurements, we will use the exact Cutouts and Add-Ons you specify us to make for you through our website, and there's no model approval needed
- Slightly Discounted: because we save cost for standard lids, we give the savings to you
Order Process
- Go to any product page on toplids.com
- Click the "Professional Lid" button (it should be preselected by default)
- Select the Product Options you'd like before adding to cart
- Checkout just like normal
- Once ordered, your project will be automatically input onto our system and started
- We will begin production of your order
- Every Friday afternoon / evening, we will send you a "Project Update Email" containing production status, as well as an ETA to shipping
- Once production and quality check is complete, we will ship your order to you
Luxury Lids:
Benefits
- Fusion Vent Frame: most structurally supportive, lightest weight, lowest profile, lowest maintenance, and highest light penetration lid frame style on the planet
- Custom Fit: can be made for custom tanks / custom equipment
- Endless Options: choose any option that you'd like, and place exactly where you want
- Special Add-Ons: add signature Top Lids options that you can't find anywhere else, like Diamond Polish, Colored Engravings, Custom Overflow Covers, etc
Order Process
- Go to any product page on toplids.com
- Click the "Luxury Lid" button (it won't be preselected by default)
- Select the Product Options you'd like before adding to cart
- Checkout just like normal
- Once ordered, your project will be automatically input onto our system and started
- We will begin production of your order
- Every Friday afternoon / evening, we will send you a "Project Update Email" containing production status, as well as an ETA to shipping
- Once production and quality check is complete, we will ship your order to you
Questions:
If you have any questions on our Order Process or anything else on this page or toplids.com, please reach us via live chat in the bottom right or by calling or texting the number at the top of this page.
Lead Time Notice:
Please keep in mind that Lead Times listed here or anywhere on toplids.com or mentioned by Top Lids in any other social media channel or any other medium is an ESTIMATED COMPLETION TIME. If certain things happen like machines needing repair in house or measurement delays, model approval delays from the Client (You), among many other reasons, then your Project will be delayed and will supersede the lead time stated.
Terms and Conditions for Consent at Purchase:
Upon placing an order through Top Lids, each Client of ours agrees to the Terms above and also agrees to follow them in good faith on both the side of the Client and Top Lids. If the above Terms are not followed, any promises or guarantees made by Top Lids to the Client as to the Fulfillment of the Order, or otherwise, are voided.