There are 3 types of lids that Top Lids makes. Here is an overview of each one:
- Professional Lid: Come with standard cutouts, require no measuring, and have limited Add-Ons.
- Luxury Lid: Come with standard cutouts, require no measuring, have access to extensive Add-Ons (some included for free), and are able to be customized. Designed for a perfect fit on any shape or size of tank, can choose any custom options you'd like, and place those options wherever you'd like on the lid.
- Custom Lid: Either a Professional or Luxury Lid, that is for a custom tank (single manufacture and not mass-produced), or has some type of customization done to it that isn't standard (add or remove cutouts, move cutouts to different location, add special feature).
Our current production lead times are as follows:
- Professional and Luxury Lids: 3-5 Weeks from time of order.
- Custom Lids: 3-5 Weeks from time of final design approval.
Lead time for a Professional or Luxury Lid order STARTS AT THE DATE OF ORDER.
Lead time for a Custom Lid order STARTS AT THE DATE OF FINAL DESIGN APPROVAL BY THE CLIENT and depends on a few factors:
- Client measurements submitted on time (within 2 business days from our Team requesting measurements)
- Client approves their lid model on time (within 3 business days of receiving your 1st lid approval model)
- No highly customized options in your design (like new frame designs, new products or pieces we will develop for your project specifically, etc). Rule of Thumb: if you see it on the website already, it will not cause any delays. If it's not on the website, we're happy to explore doing it for you, but lead times may need to be adjusted.
If any of the above are not met, or changes to an order / lid design are made after sending to production, then your project lead time can fluctuate and the original lead time quote is voided. Please consult your Top Lids Rep regarding any potential delays to your project based around this.
It is important to note that the lead times listed above are Estimated Lead Times, and are subject to change. Refer to the "Potential Delays / Estimated Lead Times" section for more information.
Client Updates
For every single client of ours, we send out personalized updates to how their project is progressing during their lead time. These updates come in the form of emails to your inbox, and we send them out at the end of every week.
If you ordered a Custom Lid, then your Project Updates will start after final design approval.
Potential Delays / Estimated Lead Times
It is important to note that the above lead times are ESTIMATED LEAD TIMES. As this is an individual product that is made to order (even Professional and Luxury Lids for standard tanks), there are many factors that could happen that would affect lead time of each individual order. Because of this, all lead times listed on this page, as well as any text, phone call, or email, or any other correspondence with Top Lids regarding lead times are strictly Estimated Lead Times, and are subject to change at any time both before and during an existing order.
In the event of this occurring (either lead time shortening or lengthening), we will promptly send out an update to all clients whose projects have been affected.
Terms and Conditions for Consent at Purchase
Upon placing an order through Top Lids, each Client of ours agrees to the Terms above and also agrees to follow them in good faith on both the side of the Client and Top Lids. If the above Terms are not followed, any promises or guarantees made by Top Lids to the Client are voided.